Shipping FAQs

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When will my case be shipped out?

We have a 1-2 day processing window on all orders. Expect to receive an email notification with a tracking link as soon as your order has been processed.

I entered the wrong address for my order, is it possible to change it?

As long as you have yet to receive your shipping notification we can usually change your delivery address for you, please email us at [email protected]

How long does delivery take?

U.S. delivery takes between 2-5 business days. For more detailed information please email us at [email protected]

Do you ship internationally?

No, we only ship to the U.S.

How do I track my order?

You will be sent a tracking number upon purchase.

What is your return policy? 

We do accept returns and exchanges on unused cases within ten days of receiving your order. We cover shipping costs.

Ship all returns to the following address:

20 W Market Street, Daly City, CA, 94015

We only exchange/refund cases if proven defective or damaged within 10 days of ordering

Phone Case Funk

Phone Case Funk ships worldwide! The processing time for each order is 3-5 business days and items generally arrive within 30 business days (depending on the country).


We store all our cases in warehouses in China and this does result in long delivery times.


Average delivery times (please contact us at [email protected] if your country is NOT on the list below) –

USA – 30 days

CANADA – 20-30 days

MEXICO – 25-35 days

UNITED KINGDOM – 25-35 days

SPAIN – 20-30 days

AUSTRALIA – 20-30 days


Strawberry Cases

How long will it take for my order to be shipped?

We aim to process your order within 2-7 business days. Processing may take a little longer if we unexpectedly receive a high volume of orders!


How much does shipping cost?

USA – $3.25

EUROPE – $3.29

EFTA States – $9.49

CANAD – $4.49

AUSTRALIA / NZ – $4.99

JAPAN – $3.99



Do you ship worldwide?

We ship to the following countries –



Algeria, Angola, Cameroon, Egypt, Ghana, Kenya, Morocco, Mozambique, Namibia, Nigeria, South Africa, Tanzania, Tunisia, Western Sahara, Zimbabwe


Afghanistan, Azerbaijan, Bangladesh, Cambodia, China, India, Indonesia, Japan, Kazakhstan, Pakistan, Philippines, Russian Federation, Singapore, South Korea, Taiwan, Thailand, Vietnam


Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, United Kingdom, Vatican City 

Middle East

Iraq, Israel, Jordan, Oman, Saudi Arabia, Turkey, United Arab Emirates

North America

Canada, Mexico, USA


Australia, New Zealand

South & Central America

Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, French Guiana, Honduras, Mexico, Panama, Peru, Uruguay



Once shipped, how long will it take for my order to arrive?

AUSTRALIA & NZ – 5-14 days

CANADA – 4-10 days

JAPAN– 4-8 days

USA – 3-5 days

WORLDWIDE – 8-14 days


 Will I have to pay import taxes and duties?

Yes, when applicable, you are responsible for paying import taxes and duties. For further details please contact your local customs office.