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Patiiqu
When
will my case be shipped out?
We have a 1-2 day processing window on all orders. Expect to receive an email notification with a tracking link as soon as your order has been processed.
I entered the wrong address for my
order, is it possible to change it?
As long as you have yet to receive your shipping notification we can usually change your delivery address for you, please email us at [email protected]
How long does
delivery take?
U.S. delivery takes between 2-5 business days. For more detailed information please email us at [email protected]
Do you ship internationally?
No, we only ship to the U.S.
How do I track my order?
You will be sent a tracking number upon purchase.
What is your return policy?
We do accept returns and exchanges on unused cases
within ten days of receiving your order. We cover shipping costs.
Ship all returns to the following address:
20 W Market Street, Daly City, CA, 94015
We only exchange/refund cases if proven defective or damaged within
10 days of ordering
Phone Case Funk
Phone Case Funk ships worldwide! The processing time for each order is 3-5 business days and items generally arrive within 30 business days (depending on the country).
We store all our cases in warehouses in China and this does result in long delivery times.
Average delivery times (please contact us at [email protected] if your country is NOT on the list below) –
USA – 30 days
CANADA – 20-30 days
MEXICO – 25-35 days
UNITED KINGDOM – 25-35 days
SPAIN – 20-30 days
AUSTRALIA – 20-30 days
Strawberry Cases
How long will it take for my order to be shipped?
We aim to process your order within 2-7 business days. Processing may take a little longer if we unexpectedly receive a high volume of orders!
How much does shipping cost?
USA – $3.25
EUROPE – $3.29
EFTA States – $9.49
CANAD – $4.49
AUSTRALIA / NZ – $4.99
JAPAN – $3.99
WORLDWIDE – $3.99
Do you ship worldwide?
We ship to the following countries –
Africa
Algeria, Angola, Cameroon, Egypt, Ghana, Kenya, Morocco, Mozambique, Namibia, Nigeria, South Africa, Tanzania, Tunisia, Western Sahara, Zimbabwe
Asia
Afghanistan, Azerbaijan, Bangladesh, Cambodia, China, India, Indonesia, Japan, Kazakhstan, Pakistan, Philippines, Russian Federation, Singapore, South Korea, Taiwan, Thailand, Vietnam
Europe
Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, United Kingdom, Vatican City
Middle East
Iraq, Israel, Jordan, Oman, Saudi Arabia, Turkey, United Arab Emirates
North America
Canada, Mexico, USA
Oceania
Australia, New Zealand
South & Central America
Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, French Guiana, Honduras, Mexico, Panama, Peru, Uruguay
Once shipped, how long will it take for my order to arrive?
AUSTRALIA & NZ – 5-14 days
CANADA – 4-10 days
JAPAN– 4-8 days
USA – 3-5 days
WORLDWIDE – 8-14 days
Will I have to pay import taxes and duties?
Yes, when applicable, you are responsible for paying import taxes and duties. For further details please contact your local customs office.